Underwriting & Billing

Agent Web

To gain agent access to Pilgrim’s website please provide the information requested in the following email (click email link for details) and return to us at maipagent@pilgrimins.com.

Visit pilgrimins.com to inquire and view the billing and underwriting status of a policy or claim, and make premium payments.

Once you receive your Logon ID and Password from Pilgrim, login to Agent Web.


Commissions will be paid through Automatic Deposit. Please complete the attached form and email it to eService@pilgrimins.com or mail it to:

Pilgrim Insurance Company
695 Atlantic Avenue
Boston, MA 02111
Attn: Pilgrim Accounting Department

Important: At the bottom of the Authorization Agreement, please provide the email address you wish us to use in sending your commission statements. In addition, please include a copy of a voided check.

Standard Direct Bill Plan Options


Option 1

Option 2

Down payment 25 percent 20 percent
Monthly installments 10 (Including down payment) 10 (Including down payment)
Service charge per installment $ 8.00 $ 8.00
Late fee $29.00 $29.00
Returned check fee $29.00 $29.00


Read more about other billing options and discount information in our Supplemental Application.

Login to: pay your bill, track a claim, and view/print your policy.
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Report a Claim (24/7)


  • (800) 721-8294


  • (617) 956-6000

Outsourcing Clients

  • (617) 956-6000