Underwriting Management


Our experienced underwriting staff will adhere to your underwriting standards. We’ll rate your policies according to your approved rules and rating plans, applying your guidelines to shape the decision making.

To control costs and ensure rating accuracy, Pilgrim’s underwriters use the available tools, including applications, inspections, state motor vehicle department records, communication with prior carriers and the resources of our Special Investigative Unit (SIU).

We aggressively pursue premiums, educate distribution sources, adapt to the changing market and generate quality statistical reporting. We have highly configurable automated systems to support all of these endeavors.

Learn more: Underwriting Services brochure


Pilgrim can help you create a flexible, efficient billing service to give your customers more choices when it comes to receiving, paying and managing their bills.

No matter how complex your billing requirements are, our experienced insurance professionals can streamline your work process, handle various billing services and cash remittance processes, provide different financing options, and support your financial accounting requirements, including commission reporting and bad debt management.

In depth: Billing Services brochure

Bureau Reporting and Regulatory Compliance

We can handle the regulatory reporting process from start to finish and help you stay compliant. Our comprehensive financial and statistical reporting services include policy data reports, monthly submissions and corrections, and expense calls.

We can also prepare your annual statements and other reports for the Insurance Services Office, Inc. (ISO), the National Association of Insurance Commissioners (NAIC) and state insurance departments. We ensure that all information is submitted on time and in the proper format.

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  • (800) 721-8294


  • (617) 956-6000

Outsourcing Clients

  • (617) 956-6000